Frequently Asked Questions (FAQ)
Q: What services do you offer?
A: We provide professional pet waste removal, deodorizing spray, disinfectant spray, picture of after service, and complementary vet approved doggy treats.
Q: How often can I schedule waste removal?
A: We offer weekly or biweekly service subscriptions or one time cleanup to fit your needs and keep your yard fresh year-round.
Q: Are your products safe for pets and kids?
A: Yes! We use eco-friendly, non-toxic sprays that are safe for pets, plants, and people once dry.
Q: How do I sign up for service?
A: Call us directly for any service or use our simple contact form on website.
Q: Do I need to be home during service?
A: Nope! As long as we have access to your yard, you don’t need to be there. Just make sure gates are unlocked and pets are secured indoors.
Q: What areas do you service?
A: We proudly serve Columbus, IN and surrounding communities.
Q: How do I pay?
A: We accept secure online payments through Stripe. You can sign up for a subscription plan or one time clean up.
Privacy Policies
Privacy Policy
At Hoosier Poo Patrol (“HPP”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
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Name, phone number, email address, and address (submitted through forms)
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Service preferences (e.g., pet waste removal, lawn treatments)
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Payment information (if applicable, through secure third-party processors like Stripe)
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Website usage data (such as browser type, device, and pages visited)
How We Would Use Your Information
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Respond to inquiries and provide services
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Process payments for subscriptions or bookings
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Send service confirmations, updates, or promotional offers
How We Protect Your Information
Your personal information is securely stored and only accessible by authorized personnel. We do not sell or share your data with third parties, except when required to complete a transaction (e.g., payment processors) or comply with legal obligations.
Third-Party Services
We may use third-party tools like Stripe or Wix Forms. These services have their own privacy policies that govern how your data is handled.
Your Choices
You may contact us to:
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View, update, or delete your personal data
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Opt out of marketing communications at any time
Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
812-764-8876
Service Terms
Hoosier Poo Patrol Service Terms:
By booking with Hoosier Poo Patrol, you agree to our service policies, including weekly and biweekly, and or one-time clean dog waste removal and with deodorizing spray and disinfectant spray in waste toxic area, and doggy treats. Customers must ensure gates are unlocked and pets are secured during scheduled visits. All products are plants and pet friendly. Severe weather may result in service delays, and cancellations require 24-hour notice to avoid fees. Payment is due prior to or at time of service, with a $10 late fee applied after 7 days. We guarantee satisfaction and offer re-service. Referral discounts apply after the referred customer’s first paid service. Thank you for trusting Hoosier Poo Patrol!